Terms of service

Last updated: 13 July 2026

Plain-English terms for using Possible Forms. By using the app or buying a subscription you agree to these.

What this is

Possible Forms is a desktop-browser note-taking app. The free plan stores notes locally on your machine. The Pro subscription adds sync between machines and version history.

Beta status

The product is in beta. Things will occasionally be rough, and features may change or be removed. We work hard to protect your data — and the app makes full export a single keystroke precisely so you always hold your own backup. Please use it.

Billing, refunds and cancellation

Subscriptions are sold by Paddle as merchant of record — Paddle is the seller on your receipt, and their buyer terms govern payment, refunds and taxes.

Refunds, the short version: if something's wrong, ask within 14 days and you'll get your money back. Email support@possibleforms.com within 14 days of any charge — first payment or a renewal — and tell us it isn't working out. No forms, no interrogation. Refunds are processed by Paddle and typically land back on your payment method within 5–10 business days. We'd rather refund you than have you feel stuck with something that isn't working for you.

Cancelling is different from a refund: cancel any time and Pro features simply stay active until the end of the period you've already paid for, then stop renewing. Your synced data is kept, not deleted, and export always works — see below for what happens next.

The fine print, kept short: renewals more than 14 days old aren't normally refundable, but email us anyway if something's genuinely gone wrong — billing mistakes, double charges and "I forgot to cancel and haven't used it" are all conversations we're happy to have. Nothing in this policy limits your statutory rights, including those under UK and EU consumer law.

The founding price promise

The first 100 subscribers pay the founding price — £30/year or £3/month — and that price is locked for as long as the subscription remains active. If you cancel and return later, the then-current price applies. Future price changes will never touch an active founding subscription.

If your subscription ends

Your synced data is kept, not deleted: sync and version-history viewing lock, everything else keeps working locally, and export always works. We keep your synced copy for 12 months (see the privacy policy), and resubscribing picks up where you left off. You can request deletion of synced data at any time via support@possibleforms.com.

Acceptable use

Don't use the service to store or distribute unlawful material, don't attempt to break or overload the sync service, and don't resell access. That's it.

Support

Supported platform: desktop browsers. There's no SLA during the beta, but support@possibleforms.com reaches the person who builds the product, and real answers come back.

Liability

The service is provided as-is, without warranty. To the maximum extent permitted by law, our liability is limited to the amount you've paid in the twelve months before a claim. Nothing in these terms limits liability that cannot lawfully be limited.

Changes

If these terms change materially we'll email subscribers before the change takes effect.